An Assistant Community Associate is the point of contact for the community and acts as the Support for the Cubework Community.

Goals and Objectives

Support the Community Associate members to achieve the following:

  • Create a welcoming and collaborative community environment amongst our members through events and building relationships between members

  • Ensure that your building is fully operational and processes are running smoothly

  • Take direction from the Community Associate to support the Community Team as necessary

Duties and Responsibilities

  • Be the point of contact for your building

  • Cover the front desk during business hours

  • Greet and check-in member guests

  • Greet people who come in for tours, track walk-ins, schedule tours, and send confirmation emails

  • Manage Member check-ins and check-outs

  • Prepare and distribute promotional materials to guests/potential members

  • Answer “walk-up” member and guest questions or refer inquirer to additional resources

Building Operations

  • Assist with move-ins and move-outs; prepare and distribute member welcome packets

  • Assist with building operations and maintenance to ensure highest level of member experience

  • Ensuring the building is clean and well kept

  • Mail and Package responsibilities as needed

Experience and Requirements

  • University graduate with a four year degree preferred, but not required

  • Customer service and/or sales experience a plus

  • Must have strong verbal and written communication skills

  • Exceptional organizational and multitasking skills

  • Demonstrate integrity, dependability, responsibility, accountability, self-awareness, work ethic, and empathy

  • Passion and understanding for Cubework’s mission and values

  • Proficient in basic computer skills

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